Consumer assessment of healthcare providers and systems survey: Implications for the primary care physician

Abstract

Medical care is under constant reform. Physicians are encouraged to stay current and well informed to receive maximum reimbursement, while still providing high-quality medical care to our patients. The trend has been that insurers are following the Centers for Medicare and Medicaid standards in the new wave of quality reporting with a patient assessment of their experience, or the care received, in regulated surveys for inpatient as well as ambulatory settings. These surveys, Hospital-level and Clinician and Group–level Consumer Assessment of Healthcare Providers and Systems survey(s), would begin to dramatically affect physician reimbursement(s), potentially change the way we practice medicine to meet guidelines to be consistent with the Patient-Centered Medical Home model, as well as making other important changes based on patient feedback provided in the surveys mentioned previously.