Generational differences in communication and translation to medical education

Abstract

Context: Each generation has special characteristics brought out by the times in which they have lived, which have affected the way they communicate in both reception and expression of information.

Objectives: This article looks at key differences between the generations and discusses their application to medical education. Both older generations, as well as younger generations, will be discussed.

Methods: The initial research for this review was started in March 2020 as part of a preceptor podcast series. Both listed authors participated in the literature search and assimilation. Articles reviewed came from various resources included the Pew Institute, marketing or communication companies, and universities.

Results: This article outlines many differences as well as some similarities between the 5 unique working generations. Some of these characteristics include stoicism, altruism, idealism and beneficence.

Conclusions: Keeping these typical characteristics in mind, however, when interacting with members of these generations can improve communication all around. In medical education, improved communication can facilitate better learning and more productive and pleasant experiences for the teacher and the learner.